Shipping Policy

Thank you for choosing Charm Bag! This Shipping Policy outlines the shipping and delivery procedures for orders placed on our website.

1.

Order Processing:

• Orders are usually processed and shipped within 1-3 working days after payment confirmation (due to popular sales seasons or public holidays, the processing time may be extended to 5-10 working days), quality inspection, packaging, and then delivery Ship to the logistics center.
• Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or misdeliveries.

2.

Shipping Methods:

• In order to help customers obtain more cost-effective shipping services, Charm Bag provides flexible shipping methods for customers in North America, Europe and other countries and regions, including DHL, UPS (usually), FEDEX and EMS
• The available shipping methods and associated costs will be displayed at checkout for you to select based on your preference and delivery timeline.

3.

Estimated Delivery Times:

• The estimated delivery times vary depending on the selected shipping method and the destination address.
• International shipping times vary by destination and shipping method, with delivery typically taking 10-25 business days.
• In case of irresistible factors (bad weather, shipping congestion, special festivals, etc.) the shipping time may be postponed correspondingly.This should not be your reason for after-sales or disputes about the order.
• During major holidays such as Christmas, order processing and delivery time will be forced to be extended accordingly. In order not to affect your sales, it is recommended that you arrange your purchase plan in advance.
• Though we do not expect this to happen, if there is any significant delay with your order, we will contact you immediately. We will keep in contact with you from the time you place your order until you receive your delivery. for details, contact us via online chat or email.

4.

Order Tracking:

• Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.
• You can use this tracking number to monitor the status of your shipment and estimate the delivery date using the carrier's website.

5.

Shipping Costs:

• Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the package, and the destination address.
• The shipping costs will be displayed at checkout before you complete your purchase.

6.

Shipping Restrictions:

• We currently ship to select countries worldwide. However, there may be certain restrictions or limitations on shipping to specific regions due to customs regulations or carrier limitations.
• Please review our list of available shipping destinations during the checkout process

7.

Order Changes and Cancellations:

• Once an order has been placed, changes to the shipping address or shipping method may not be possible. Please double-check your order details before completing your purchase.
• If you need to cancel or modify your order, please contact our customer service team as soon as possible for assistance.

8.

Contact Us:

• If you have any questions or concerns about our Shipping Policy or the status of your order, please don't hesitate to contact us at charmbagvip@163.com 
• Thank you for shopping with Charm Bag. We strive to provide a seamless and enjoyable shopping experience, and we appreciate your support!